Privacy Policy and Cookie Policy
Last updated: 5 March 2026
CREATEAGENCY LTD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or submit information through our contact forms. By using this website, you agree to the practices described in this policy.
Company Information
This website is operated by:
CREATEAGENCY LTD
HE 483989
VAT NO: CY60267355M
13 Amazoniou, SOFOKLEOUS
8025, Cyprus
If you have any questions regarding this Privacy Policy or how your personal data is handled, you may contact us at:
Email: info@createcy.com
Information We Collect
When you interact with our website, we may collect personal information that you voluntarily provide as well as certain technical information automatically collected by our systems.
Information you may provide includes your name, email address, phone number, company name and any information included in your message when submitting a contact form.
Technical information may include your IP address, browser type, device information, referring pages, pages visited on our website and time spent on the site. This information helps us improve our website performance and user experience.
How We Use Your Information
We use the information collected to respond to enquiries submitted through our contact forms, communicate with potential clients, provide our services, improve website performance and analyse visitor behaviour.
Information may also be used to measure the effectiveness of marketing campaigns and advertising activities.
Legal Basis for Processing
Under applicable data protection laws including the General Data Protection Regulation (GDPR), we process personal data based on legitimate interest in operating and improving our business and responding to enquiries submitted through our website.
Where required, we rely on your consent when you voluntarily submit personal information through contact forms.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve functionality, analyse website traffic and support marketing campaigns.
Cookies are small data files stored on your device when you visit a website. They help websites recognise returning visitors and understand how users interact with website content.
We may use cookies for website functionality, analytics and advertising purposes.
These may include tools such as Google Analytics and Meta (Facebook) Pixel which allow us to understand how visitors use our website and help us improve our marketing performance.
These services may collect information such as your IP address, device type, browser type and interactions with website pages.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy.
Contact enquiries submitted through our website may be stored for a reasonable period of time to allow us to respond to enquiries and maintain business communication records.
Analytics data may be retained according to the default settings of the analytics platforms used.
Data Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, misuse, alteration or disclosure.
However, no method of data transmission over the internet can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted to our website.
Third Party Services
Our website may use third party services to support website functionality, analytics and marketing activities. These providers may process certain data on our behalf and operate according to their own privacy policies.
Examples of such services may include website hosting providers, analytics platforms and advertising networks.
Some of these services may process data outside of the European Economic Area. Where this occurs, appropriate safeguards are implemented in accordance with applicable data protection laws.
External Links
Our website may contain links to third party websites. We are not responsible for the privacy practices, policies or content of external websites.
We encourage users to review the privacy policies of any external websites they visit.
Your Rights
Under applicable data protection laws, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of your personal data, object to certain processing activities and withdraw consent where consent has been provided.
To exercise any of these rights, you may contact us using the details provided above.
Supervisory Authority
If you believe your data protection rights have been violated, you may contact the relevant supervisory authority. In Cyprus this is the Office of the Commissioner for Personal Data Protection.
Changes to This Policy
We may update this Privacy Policy and Cookie Policy from time to time in order to reflect changes in our practices, services or legal requirements. Any updates will be published on this page.
Contact
If you have any questions regarding this policy or how your information is handled, please contact CREATEAGENCY LTD at info@createcy.com.